Kinabase can easily be adapted to our unique way of doing business. We haven't had to adopt a new method of doing things that may not be suited for furniture design and manufacturing.
Spreadsheets and email chains left MTRL's remote teams battling data errors, version-control headaches and slow hand-offs on every custom furniture project.
They rolled all project, vendor and budget data into Kinabase's tailor-made database and automated workflows, giving every department real-time, single-source visibility.
Over 10 hours saved weekly with improved project accuracy and faster deliveries.
About MTRLMTRL, based in Park City, Utah, is a bespoke furniture design studio known for creating custom pieces for technology firms, law offices, and clients seeking unique elements in their office spaces. Their projects range from executive desks and conference tables to innovative soft architecture.
Combining traditional craftsmanship with modern technology, including AI-driven design, MTRL stands out in the custom furniture industry.
The ChallengeBefore adopting Kinabase, MTRL's reliance on Excel for project tracking, vendor management, and budgeting posed significant challenges. Communication primarily occurred via email, leading to a disjointed system that resulted in:
- Frequent data errors: Missing project details and incomplete information often led to miscalculations in delivery timelines.
- Data duplication: A scattered approach involving multiple documents and spreadsheets made tracking project status difficult and error-prone.
- Inefficient collaboration: Remote teams faced challenges with version control and smooth project handovers, resulting in missed information and duplicated efforts.
These issues underscored the need for a centralised system where all team members could access real-time, accurate project data.
The ApproachMTRL explored various project management solutions before selecting Kinabase for its reputation in streamlining workflows and ease of customisation. The choice was driven by the need to consolidate disparate data sources and improve communication without disrupting their established processes.
Kinabase stood out for its:
Kinabase has transformed MTRL's operations by offering solutions that addressed their core challenges:
1. Enhanced Collaboration
Kinabase's task assignment and tracking capabilities have significantly improved team collaboration, ensuring consistent progress across departments — even remotely. This reduced miscommunication and improved accuracy in project handovers.
2. Customised Data Views
MTRL utilises Kinabase's ability to create tailored data views for different teams. For example, finance and sales teams can filter relevant project data without being overwhelmed by unrelated information, leading to faster and more focused decision-making.
3. Automated Workflows
Automation features have brought efficiency to MTRL's project lifecycle. When a project transitions from engineering to production, Kinabase triggers notifications and tasks for the production team, eliminating delays and guesswork.
"Kinabase can easily be adapted to our unique way of doing business ... we haven't had to adopt a new method of doing things that may not be suited for furniture design and manufacturing."
This adaptability is vital for MTRL's one-of-a-kind product lineup, where workflows often change based on new design projects and metrics.
Kinabase excels in data management. Fields cannot be mistakenly edited, and there's less need for multiple people to have different sets of the same data. We can also send emails directly to Kinabase and log them as activities, ensuring that we can reference them later.
Since implementing Kinabase, MTRL has reported tangible improvements in day-to-day operations across departments:
MTRL's shift to Kinabase has underscored the importance of adaptable, intuitive software in maintaining business momentum and ensuring high-quality project outcomes. The platform's ease of use, customisable features, and seamless integration have empowered MTRL to streamline operations, reduce errors, and focus on delivering outstanding custom furniture.
We'd absolutely recommend Kinabase to others wanting to improve their business processes. You may think your processes are too unique for any one system to handle, or it will take too much time to explain the intricacies of your business, but in a few short days you could adapt Kinabase to your system and needs, and it would perfectly capture your data the way you want to portray it.
Support MTRL's innovative custom furniture design by visiting MTRL's website to learn more about their unique projects and craftsmanship.
