Click Get Started to open the sign-up page. The invite link stays valid for 24 hours. If it has expired, ask your System admin to select Resend invitation from Settings → Organisation → Users.

3. Create a password

Choose a password of at least 12 characters. As you type, the strength guide rates it from Very weak to Very strong. Click the eye icon to show or hide what you've typed, then enter the password again in Confirm password.

4. You're signed in

After setting your password, Kinabase signs you in automatically and takes you straight to your personal Dashboard

Dashboard

Your personal landing page in Kinabase, with Home, Tasks, Activities and Reports tabs, where you keep track of your work and view Reports across collections.

Extra info

If you'd like to create a new organisation on Kinabase, we recommend booking a demo first. You can also read our Start Guide to learn more about Kinabase and how it can help your team.

2. Signing in as a returning user

Once your account is set up, you can sign in any time at app.kinabase.com. You'll have two options, depending on what your organisation has enabled:

Option A: Email + Password

Enter your Kinabase-registered Email and Password, then click Sign in with email. Click the eye icon in Password to show or hide what you've typed.

Option B: Sign in with Microsoft

If your organisation has connected Microsoft 365, click Sign in with Microsoft. If you're already signed in to your Microsoft account, Kinabase opens automatically; otherwise, enter your Microsoft credentials when prompted.

Keep your sign-in details private. Never share your password or let someone else use your account.

3. Resetting a forgotten password

1. Click Forgot password?

You'll find this link on the Kinabase sign-in screen.

2. Enter your email

Type your Email address and click Continue.

3. Check your inbox

Look for a password reset email. The Reset your password link stays valid for 10 minutes and works once.

4. Create a new password

Follow the link's instructions to set a new password.

If the link has expired or already been used, click Request another reset link to return to Forgot Password and send a new email.

If you don't receive an email, check your junk folder and make sure your email address was typed correctly.

4. Signing out of Kinabase

Regularly signing out keeps your account safe, especially on shared or public devices.

Click your name in the bottom-left corner.

2. Select Sign out

You'll be returned to the Kinabase sign-in page immediately.

If you signed in with Microsoft and want to end that session too, visit Microsoft My Sign-Ins to complete the sign-out process there as well.

Need more help? Ask your System admin, or contact our support team via Help & Support.

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Signing In and Out

1. Signing in for the first time

1. Check your email inbox

2. Open the invite link