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Help & Support

Signing In and Out

Access your workspace securely


This guide explains how to sign in to your organisation's Kinabase workspace and how to sign out securely when you're done.



1. Signing in for the first time

1. Check your email inbox

Look out for your invitation email from Kinabase.

Click Get started to open the sign-up page.

3. Create a password

Choose a secure password with a mix of letters, numbers, and symbols.

4. You're signed in

After setting your password, Kinabase signs you in automatically and takes you straight to your personal Dashboard

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Extra info

If you'd like to create a new organisation on Kinabase, we recommend booking a demo first. You can also read our Start Guide to learn more about Kinabase and how it can help your team.


2. Signing in as a returning user

Once your account is set up, you can sign in any time at app.kinabase.com. You'll have two options, depending on what your organisation has enabled:

Option A: Email + Password

Enter your Kinabase-registered email and the password you created.

Option B: Sign in with Microsoft

If your organisation has connected Microsoft 365, select Sign in with Microsoft. If you're already signed in to your Microsoft account, Kinabase opens automatically; otherwise, enter your Microsoft credentials when prompted.

Keep your sign-in details private. Never share your password or let someone else use your account.


3. Resetting a forgotten password

1. Click Forgot Password?

You'll find this link on the Kinabase sign-in screen.

2. Enter your email

Type your email address and click Continue.

3. Check your inbox

Look for a password reset link.

4. Create a new password

Follow the link's instructions to set a new password.

If you don't receive an email, check your junk folder and make sure your email address was typed correctly.


4. Signing out of Kinabase

Regularly signing out keeps your account safe, especially on shared or public devices.

1. Open the user menu

Click your name in the bottom-left corner.

2. Select Sign out

You'll be returned to the Kinabase sign-in page immediately.

If you signed in with Microsoft and want to end that session too, visit Microsoft My Sign-Ins to complete the sign-out process there as well.


Need more help? Ask your System admin, or contact our support team via Help & Support.