Kinabase Logo
Help & Support

Managing Your Profile

Update your name, photo and contact details


Your Profile stores your personal details - name, photo and email addresses - so colleagues recognise you across Kinabase and you never miss an important Notification

.

While your System admin adds you to Kinabase in the first place, you're free to keep your own profile accurate at any time.



1. Opening your profile

1. Open Settings

Click your name in the bottom-left corner of Kinabase, then select Settings.

2. Go to Profile

Under the Account section, select Profile - this is where you'll find your name, photo, and linked email addresses.


2. Uploading a profile photo

Your photo displays throughout Kinabase wherever your name appears: the sidebar, the Colleagues list, Task

assignments, record tables, and Portal sidebars.

1. Add or change your photo

Hover over the avatar circle in Profile, click the camera icon that appears, then select an image file from your device (maximum 5 MB, any common image format). Your photo updates instantly across the application.

2. Remove your photo

Hover over your current profile photo and click the delete button that appears in the top-right corner, then confirm the removal.

Syncing your photo from Microsoft 365

If your organisation has Microsoft 365 integration enabled, your profile photo may be imported automatically:

  • During user sync - when your System admin syncs users from Microsoft 365, profile photos come across alongside other user details.
  • On sign-in - if you sign in with your Microsoft account and don't already have a photo set, Kinabase retrieves your Microsoft 365 profile photo automatically.

You can upload a custom photo at any time to override the synced image.


3. Updating your name

In Profile, enter or update your First Name and Last Name. These details appear to other users when they view Activity

entries, tasks, or Record changes you've made.


4. Managing email addresses

Kinabase lets you manage multiple email addresses from a single account - useful if you have both work and personal addresses.

1. Add a new email

Click Add Email in your Profile, then enter the new address.


2. Verify the address

Check your inbox for a verification link and click it to start using the email in Kinabase.

3. Set a primary email

Your primary email is where Kinabase sends essential notifications - like password resets or important system alerts. Find the email you want to use, click the options menu () beside it, then select Make Primary.


4. Remove an email

Locate the address in your Profile list, click the menu next to it, then select Remove.

Always keep at least one verified email active so you don't miss any updates or password recovery emails.


Need more help? Ask your System admin, or contact our support team via Help & Support.